Privacy Policy

Last updated [Month DD, YYYY]

How StarSing collects, uses, shares, and protects your personal data — and how to delete it.

1. Who this covers

This policy explains how [StarSing Tech legal entity] ("StarSing") handles personal data across our ride-share and gig apps, websites, and related services.

2. Data we collect

• Account & profile: name, email, phone number, photo, and password.
• Location: precise device location before and during trips — including in the background while a trip is active — to match riders and drivers, navigate, and support safety. You control location permission in your device settings; some features won't work without it.
• Trip & usage: pickup/drop-off, routes, timestamps, and how you use the app.
• Payments: processed by [payment processor]. We receive confirmation and limited details (e.g. last four digits); we do not store full card numbers.
• Driver information: driver's licence, vehicle details, insurance, and background-check results from [background-check provider], where you sign up as a driver.
• Communications & content: in-app messages, ratings, reviews, and support requests.
• Device & diagnostics: device type, app version, identifiers, and crash data.

3. How we use data

• Provide the Service — match trips, navigate, process payments, and enable communication.
• Safety, security, and fraud prevention.
• Customer support and dispute resolution.
• Legal compliance and enforcement of our Terms.
• Improving and maintaining the app.

We collect only what we need for these purposes and ask your consent where the law requires it.

4. How we share data

We share data only as needed to run the Service:

• Between riders and drivers — the limited details required to complete a trip (e.g. first name, pickup area, vehicle).
• Service providers — payment processor, mapping, background checks, cloud hosting, and analytics, acting on our instructions.
• Legal & safety — authorities when required by law or to protect people.

We do not sell your personal data. Any third party with whom we share data is required to provide the same or equal protection of that data as described in this policy and required by Apple's guidelines.

5. Retention & deletion

We keep personal data only as long as needed to provide the Service or meet legal, tax, safety, or dispute obligations, then delete or anonymise it. To delete your account and data, use Account → Delete account in the app or email [privacy@starsing.tech]. Some records may be retained where the law requires (for example, transaction or safety records); we'll tell you what and why on request.

6. Your choices & rights

You can access, correct, or delete your data, and revoke permissions such as location at any time in your device or account settings. Depending on where you live, you may have additional rights under laws such as the GDPR or CCPA/CPRA. [Insert region-specific rights, legal bases, and any "Do Not Sell/Share" mechanism as advised by counsel.] To exercise any right, contact [privacy@starsing.tech].

7. Security

We use technical and organisational safeguards to protect your data. No system is perfectly secure, so please protect your login details and report concerns to [privacy@starsing.tech].

8. Children

StarSing is not intended for anyone under 18, and we do not knowingly collect data from children.

9. Changes & contact

We'll post updates here with a new date and notify you in-app of material changes. Privacy questions: [privacy@starsing.tech]; postal: [company address].